Privacy Policy

Introduction

Welcome to Ebobet. Your Privacy One of the things we care about most. This Privacy Policy explains how we collect, store, use, and protect your personal information. Please read it carefully before using the Ebobet platform.

We believe that transparency with users is the foundation of a trustworthy gaming platform. That's why Ebobet is always clear about what information is collected and why. By registering, playing, or contacting us on our site, you are considered to have agreed to the terms of this policy.

What information is collected?

Ebobet collects various types of information from users. This information comes primarily from two sources — details you provide directly and data our system collects automatically.

Information you provide:

• Name, date of birth, and gender (collected at registration)
• Email address & mobile number
• Bank account or mobile banking details (for transactions)
• Copy of national ID or passport (for KYC verification)
• Residential address

Automatically Collected Information:

• IP address & device information
• Browser type and operating system
• Platform activity logs (login times, betting history)
• Information from cookies and tracking technologies

We never collect this information unnecessarily. Each piece of data has a specific purpose and is not used beyond that purpose.

How Is Your Information Used?

Ebobet uses your personal information for the following purposes:

• Account management: To create, verify, and secure your account.
• Transaction Processing: To process deposits and withdrawals.
• Customer Support: To resolve your complaints or issues.
• Fraud Prevention: To prevent unauthorized use of your account.
• Legal compliance: To comply with applicable laws and regulations.
• Personalized Experience: To suggest offers and games tailored to your preferences.
• Security Monitoring: To detect and flag suspicious activity.

Your data is never sold or shared with third parties without your consent. However, information may be disclosed to authorities where legally required.

Who Is Your Information Shared With?

Ebobet your Privacy Committed to your protection. We do not share your personal information with third parties — except in the limited circumstances outlined below:

• Payment Processors: Trusted payment gateways receive only the information necessary to complete your transaction.
• KYC verification service: Third-party verification agencies are used to confirm your identity.
• Technology Partners: Service providers essential to the operation of the platform.
• Law enforcement agencies: In response to court orders or government directives.

All such partners are bound by the same strict privacy standards we follow and may only use data for the specified purpose.

How Your Data Is Protected

Ebobet uses industry-standard technology and practices to protect your information. Our security framework is as follows:

• SSL Encryption: All data transfers are encrypted with 256-bit SSL.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional security layer for your account.
• Regular Audits: Regular third-party security audits are conducted.
• Restricted Access: Only authorized personnel may access sensitive information.

Cookie Policy

The Ebobet website uses cookies. Cookies are small text files stored in your browser that help us improve site functionality and personalize your experience.

Types of cookies we use:

• Essential Cookies: Essential for the basic functionality of the site.
• Performance Cookies: Monitors site speed and usability.
• Functionality Cookies: Remembers your preferences and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

Your Rights

As an Ebobet user, you have certain important rights over your own information:

• Access: You may request to view the information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object: You may object to the use of your data for specific purposes.
• Portability: You can receive a copy of your information in a structured format.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

Data Retention Period

We retain your information only for as long as necessary. Data is kept while your account is active and, following account closure, certain information may be retained for a specified period to meet legal obligations.

• Transaction data: up to 5 years
• KYC documents: 3 years after account closure
• Communication logs: 2 years
• Cookie data: until end of session or a maximum of 1 year

After the applicable retention period, data is securely deleted or anonymized.

Minor Protection

Ebobet is intended for individuals aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor's data exists in our system, we will delete it immediately and close the associated account.

Policy Updates

Ebobet reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email or through the platform. The date of the latest update will always be shown at the top of this page. Continued use of the site after any changes constitutes your acceptance of the revised policy.